How to flag a supplier invoice as in dispute

Summary

You can mark any invoice that isn’t fully paid as in dispute, then remove the dispute flag whenever you want.

In the Supplier Payment and Activity windows the Disputed column shows as d for all items which are in dispute.

You can also set up your own dispute reasons and run reports on the disputed items.

Answer

How to set up or amend dispute reasons

Settings > Configuration > Yes to close all open windows > Dispute Reasons.

Select the dispute name you want to amend > Edit > enter the new name > OK.

Apply > Close.

How to flag an invoice as in dispute

Modules > Suppliers > Disputes.

From the A/C drop-down list, choose the supplier.

Select the invoice you want to dispute > Disputes.

From the Reason code drop-down list, choose the dispute reason > OK.

Save > Close.

How to remove the dispute flag

Note: The dispute flag is automatically removed when the invoice is paid.

Modules > Suppliers > Disputes.

From the A/C drop-down list, choose the supplier.

Select the invoice you want to remove the dispute flag from > Disputes.

Save > Close.

For further advice or technical queries

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